Privacy Policy

Last updated October 28, 2026

This policy explains how Bradleys Pool Service LLC ("Bradleys Pool Service", "we", "us") collects, uses and protects information when you visit bradleyspool.com, call us, text us, chat with us, or send a service request. Questions? Call (813) 686-4486 or email info@bradleyspool.com.

What we collect

• What you give us: your name, mobile phone number, service address, details about your pool, preferred timing, and any photos you send.
• Messages and calls: the content of texts, chats and calls with us, and the date and time they happened.
• Basic website data: your browser type, the pages you visit and the date and time, which our hosting provider logs to keep the site working and secure.

How we use it

• To answer your request, schedule and confirm service visits, and send appointment reminders and service updates.
• To reply to your calls, texts and chat messages.
• To keep records of the work we do and to bill for it.
• To keep the website secure and working.

We do not sell your personal information.

Text messages

If you give us your mobile number and agree to receive texts (by checking the optional consent box on our form or in our chat, or by texting us first), we send customer-care and appointment messages about your request and your service. These are not marketing messages. Message frequency varies. Msg & data rates may apply. Reply STOP to any message to opt out, and HELP for help. Texts come from (813) 491-9410. See our SMS Terms for details.

Text messaging opt-in data and consent will not be shared with any third parties.

We do not sell, rent or share your mobile phone number, mobile information or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes.

Who we share it with

We share information only with service providers that help us run the business, such as our phone and text messaging provider, our website host, and our scheduling and billing tools. They may use it only to provide those services to us. We may also share information when the law requires it. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

How we protect your data

We limit access to your information to the people who need it to serve you, and we use service providers that protect data with encryption and access controls. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Your choices

• Reply STOP to any text to stop receiving texts. Reply HELP for help.
• Ask us to see, correct or delete your information by calling (813) 686-4486 or emailing info@bradleyspool.com. We may keep records the law requires us to keep.

Children

This website and our services are for adults 18 and older. We do not knowingly collect information from children under 13.

Changes

We may update this policy. The date at the top shows the latest version.